Privacy Policy
Objective of this Policy
Information
This policy informs you (in your capacity as the data subject) about how we process your personal data, in our capacity as the data controller, in accordance with all applicable data protection and privacy laws and regulations, including the “GDPR” – Regulation (EU) 2016/679 (hereinafter referred to as “Data Protection Laws”), and, in particular, pursuant to Articles 13 and 14 of the GDPR. This policy also aims to inform you about your rights concerning the processing of your personal data.
Informed Consent
In certain cases (specified below), the legal basis for our processing is your informed consent. In such cases, another objective of this policy is to provide you with the necessary information to obtain valid consent from you. When our processing of personal data is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal. To withdraw your consent, you are invited to use the easy opt-out procedures provided by our communication tools or by sending us an email (to the address indicated below). When our processing of personal data is based on your consent, it is our duty to be able to demonstrate that you have consented to the processing of your personal data. To do so, we retain data relating to your consent for as long as we need to demonstrate our full compliance with Data Protection Laws. If you are under 16 years old, it is our duty to make reasonable efforts to verify, in such cases, that consent is given or authorized by the holder of parental authority, taking into account the available technology. This is why, where applicable, we may ask for more information about this holder of parental authority.
Information about the Data Controller
Identity of the data controller: Interpretation Support Limited, a sole proprietorship under Bulgarian law, with its registered office at 19, Lavele Street – 1000 Sofia – Bulgaria, registered with the Enterprises of Bulgaria under number VAT: BG 207 239 485, and with an email address info@interpretationsupport.com (hereinafter referred to as “Interpretation Support Limited” or “we”).
Information on the Various Personal Data Processing Activities
In this section 3, for each processing activity we conduct, we provide you with information on:
– The purposes of the processing for which the personal data is intended (why we process your data);
– The legal bases for the processing (and where applicable, the legitimate interest pursued by us or by a third party);
– The categories of personal data concerned (what types of data are processed);
– The sources of your data;
– Where applicable, the recipients or categories of recipients of personal data (with whom we share the data);
– The retention period for personal data, or if that is not possible, the criteria used to determine this period;
– Where applicable, the transfer of personal data to recipients in third countries outside the EU or to international organizations and the safeguards allowing such transfer.
To be as transparent and clear as possible:
– Use of Google Analytics, for comprehensive site statistics.
– Use of Facebook Business, for advertising on Facebook.
The data is kept for as long as the above-mentioned programs retain it in their databases and in compliance with European privacy laws and the European Agreement (GDPR).
Your Rights as Data Subjects
The Data Protection Laws grant you rights in certain cases and under certain conditions, including the rights to access, rectify, request the erasure of your personal data, as well as the right to request the restriction of processing or to object to the processing. In certain cases and under certain conditions, you also have the right to data portability. Please contact us as specified in the section “Who to contact about your personal data” below to make any requests to exercise your rights or if you have any questions or concerns regarding how we process your personal data. You can, in principle, exercise these rights free of charge. However, please note that processing external requests, which are found to be unfounded or excessive, may sometimes be subject to reasonable administrative fees. Please note that certain personal data may be exempt from rights of access, rectification, opposition, deletion, restriction, or portability pursuant to Data Protection Laws or other legislations.
Security
Interpretation Support Limited will take appropriate technical, physical, legal, and organizational measures, which are consistent with Data Protection Laws. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that an interaction with us is no longer secure (for example, if you feel that the security of any personal data you might have with us has been compromised), please notify us immediately. See the section “Who to contact about your personal data” below. When Interpretation Support Limited provides personal data to a service provider, the service provider will be carefully selected and will be required to use appropriate measures to protect the confidentiality and security of personal data.
Complaints
If you are not satisfied with our processing of your personal data and if you believe that contacting us will not resolve the issue, Data Protection Laws give you the right to file a complaint with the competent supervisory authority.
Who to Contact About Your Personal Data
If you have any questions about our use of your personal data, you can email us at the following address: info@interpretationsupport.com
Changes to this Privacy Policy
We regularly review this Privacy Policy and reserve the right to make changes at any time to take into account changes in our activities or new legal requirements. To inform you of any changes, we will post updates on our website. In some cases (and if we have your address), we may also inform you by email. Please check the “last updated” date at the top of this Privacy Policy to see when it was last revised.